Work With Rick
Why Rick
Rick Silber shapes daring brands, dreams up bold concepts, and delivers customer-centric campaigns with playful, unconventional humor.
He once drank mushroom tea with a Colombian shaman and disconnected from his online following of over 100k in order to disconnect from his ego. But he made sure to keep just enough ego to remind his friends that he once had over 100k followers.
He's the creator of The Exiled Shaman Coffee co and The Sour Milk, and has written for comedians, creative agencies, and companies such as Nestle, Heineken, and The Toronto Blue Jays.
Brand Development
The Exiled Shaman Coffee Co. – Case Study
Tagline / Hook:
"Caffeinate to escape the great illusion."
Overview:
Specialty coffee is crowded, and most brands feel generic. The Exiled Shaman stands out — a mischievous, 90s Saturday-morning-cartoon–inspired coffee brand that turns every cup into an experience. By combining brand story, merch, and creative campaigns, I built a brand that fans don’t just buy from — they collect, engage with, and champion.
1. Brand Story & Identity
Challenge: Specialty coffee often lacks personality.
Strategy & Execution:
- Crafted a distinct voice: irreverent, mystical, and mischievous.
- Built a brand universe: a degenerate shaman escaping the illusion, giving the brand narrative depth.
- Developed taglines and micro-copy for packaging, merch, and customer touchpoints:
Example: “Brew the chaos, sip the freedom.”
Packaging copy tells mini-stories, immersing customers in the universe with each purchase.
Result: The brand feels alive — customers interact with a persona, not just a product.
2. Merch & Brand Extension Concepting
Challenge: Coffee merch is often boring and forgettable.
Strategy & Execution:
- Designed collectible, story-driven merch: mugs, journals, apparel, and stickers featuring brand characters and mystical symbols.
- Tied merch to the shaman’s narrative adventures, making products feel like part of a universe, not just merchandise.
- Created experience-driven engagement: fans buy merch to complete sets and feel part of the brand world.
Result: Merch extends the brand story into customers’ homes, creating loyalty and repeat purchase potential.
3. Campaign & Customer Experience Ideation
Challenge: Coffee is a commodity; campaigns often fail to generate excitement.
Strategy & Execution:
- Developed creative, offline campaign concepts:
Launch posters and print campaigns like “Wake Up or Face the Illusion”.
Immersive pop-up events such as the “Shaman’s Brew Temple”, turning coffee buying into an experience.
Limited-edition coffee and merch drops tied to the brand narrative, giving customers something to hunt for and talk about.
- Focused on direct customer touchpoints: packaging, events, merch, and email/newsletter communications.
Result: Campaigns create urgency, exclusivity, and brand cult status — driving engagement without social media.
Takeaways for Clients
This is the blueprint I bring to any brand:
- Craft a living brand universe that customers engage with directly.
- Design merch and experiences that serve as storytelling tools, not just swag.
- Create campaigns and touchpoints that convert attention into emotional attachment and action.
Outcome: Clients get a brand that is memorable, immersive, and cult-worthy, able to stand out at a premium level — without relying on social media.
Spacedog Shroomery – Case Study
Functional mushroom powder food toppers for dogs
Brand name & identity • product naming • strategy • art direction • campaigns • packaging • merch
Tagline / Hook:
"Caffeinate to escape the great illusion."
Overview:
Specialty coffee is crowded, and most brands feel generic. The Exiled Shaman stands out — a mischievous, 90s Saturday-morning-cartoon–inspired coffee brand that turns every cup into an experience. By combining brand story, merch, and creative campaigns, I built a brand that fans don’t just buy from — they collect, engage with, and champion.
1. Brand Story & Identity
Challenge: Specialty coffee often lacks personality.
Strategy & Execution:
- Crafted a distinct voice: irreverent, mystical, and mischievous.
- Built a brand universe: a degenerate shaman escaping the illusion, giving the brand narrative depth.
- Developed taglines and micro-copy for packaging, merch, and customer touchpoints:
Example: “Brew the chaos, sip the freedom.”
Packaging copy tells mini-stories, immersing customers in the universe with each purchase.
Result: The brand feels alive — customers interact with a persona, not just a product.
2. Merch & Brand Extension Concepting
Challenge: Coffee merch is often boring and forgettable.
Strategy & Execution:
- Designed collectible, story-driven merch: mugs, journals, apparel, and stickers featuring brand characters and mystical symbols.
- Tied merch to the shaman’s narrative adventures, making products feel like part of a universe, not just merchandise.
- Created experience-driven engagement: fans buy merch to complete sets and feel part of the brand world.
Result: Merch extends the brand story into customers’ homes, creating loyalty and repeat purchase potential.
3. Campaign & Customer Experience Ideation
Challenge: Coffee is a commodity; campaigns often fail to generate excitement.
Strategy & Execution:
- Developed creative, offline campaign concepts:
Launch posters and print campaigns like “Wake Up or Face the Illusion”.
Immersive pop-up events such as the “Shaman’s Brew Temple”, turning coffee buying into an experience.
Limited-edition coffee and merch drops tied to the brand narrative, giving customers something to hunt for and talk about.
- Focused on direct customer touchpoints: packaging, events, merch, and email/newsletter communications.
Result: Campaigns create urgency, exclusivity, and brand cult status — driving engagement without social media.
Supreme Packaging
Protective packaging and shipping supplies
Brand name & identity • product naming • strategy • art direction • campaigns • packaging • merch
ABR Electric
Residential & commercial electrical services